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Primrose First Aid Training Courses

Primrose First Aid Training Services

Emotional First Aid Support Workshop

(1 Day for Adults)

A focused, one-day program emphasising the early recognition and support of emotional distress before professional help can be accessed. Ideal for workplaces, community groups, or any environment where mental health awareness is a priority.


Who Should Attend

HR managers, team leaders, and staff interested in employee well-being

Community volunteers or individuals involved in mental health advocacy

Anyone seeking to foster a supportive, empathetic environment


Course Content

1. Understanding Emotional Distress explores common signs of stress, anxiety, and low mood, highlighting when immediate support is needed.

2. Practical Support Techniques demonstrates empathetic listening, open questioning, and calming strategies for panic attacks or acute stress.

3. Setting Boundaries & Referrals explains how to recognise the limits of your role and refers participants to professional mental health services.

4. Creating a Supportive Atmosphere focuses on encouraging self-care, resilience, and reducing stigma within groups or workplaces.

Duration & Format

Length: One day of interactive lessons and guided activities

Method: Group discussions, role-playing, and reflective exercises

Assessment: Informal observation of participation and understanding

Certification: Attendance certificate highlighting emotional first aid skills

Why Choose Primrose First Aid Training

Holistic viewpoint incorporating both emotional and physical well-being

Led by trainers experienced in mental health and crisis intervention

Inclusive approach suitable for diverse workplaces and community contexts


Completing this workshop equips participants with essential tools to provide immediate, compassionate support, fostering a more resilient and empathetic community.

Frequently Asked Questions

1. Who can enrol in your courses?

Anyone with an interest in first aid—adults, teenagers, and even children—can join our programs. We offer courses for all age groups and skill levels, from complete beginners to those seeking advanced certification.

2. Are your courses accredited or recognised?

Yes. Upon successful completion, participants receive a recognised certification that meets industry standards, making it valid for workplace requirements and personal development.

3. What types of first aid do you cover?

Our comprehensive curriculum spans basic CPR and wound care to more specialised topics like workplace safety, emotional first aid, and pediatric first aid. Each course is tailored to ensure real-world applicability.

4. Can you provide on-site training at workplaces and schools?

Absolutely. We frequently conduct group training sessions at businesses, schools, and community centers. Just let us know your preferred location, and we’ll tailor the course to fit your specific needs.

5. How long does a typical course last?

Course durations vary depending on the program, ranging from a few hours for a basic refresher to multiple days for an in-depth workplace training. We also offer flexible scheduling options to accommodate busy calendars.

6. How often should I renew my certification?

Most first aid certifications are valid for three years, though it’s recommended to refresh your skills more frequently. We offer renewal courses and refresher sessions to keep your knowledge and certification up-to-date.

Contact Us

07939 529 921

South East London